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OrderMap support

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108 guides · 14 topics

Getting started

Your first workspace, navigation, market sessions and data status

6 guides

Map & workspaces

Saved layouts, tab groups, linked tools and workspace controls

8 guides

Charts & indicators

OHLC charts, drawings, profiles, overlays and price coordinates

10 guides

Gamma & exposure

GEX, DEX, VEX, CEX, key levels, forecasts and interval maps

10 guides

Options flow & screeners

The live tape, consolidated prints, net flow and activity statistics

9 guides

Options chain & contracts

Exact contracts, quotes, Greeks, price history and contract alerts

5 guides

Volatility, surfaces & OI

3D surfaces, skew, term structure, open interest and max pain

8 guides

Futures & order flow

Depth maps, footprints, DOM, execution bubbles and saved templates

11 guides

History & replay

Past sessions, coverage gaps, recovery and isolated replay controls

6 guides

Account & security

Profile, sign-in, passwords, passkeys, appearance and preferences

8 guides

Watchlists & alerts

Saved symbols, server-side conditions, firing history and notifications

6 guides

Plans & billing

Terminal plans, trials, subscriptions, invoices and API access

5 guides

API & developers

Projects, API keys, REST, WebSockets, MCP, exports and request logs

8 guides

Support & troubleshooting

Tickets, formatted messages, screenshots and diagnosing problems

8 guides

108 articles across every topic

Getting started4 min read

A tour of OrderMap

Find the right page, choose an instrument and understand your first market view.

Getting started4 min read

Set up your first options workspace

Start with an underlying, exposure levels and the options tape.

Getting started4 min read

Set up your first futures workspace

Select a dated contract and read the native execution and depth views.

Getting started4 min read

Understand sessions and trading dates

Keep regular, overnight and combined selections aligned across tools.

Getting started4 min read

Read live, partial and unavailable data states

Understand why a chart can show useful data without claiming a complete session.

Getting started4 min read

Recognize preview accounts and market modes

Understand explicit development fixtures and the limits of a sample workspace.

Map & workspaces4 min read

Choose a built-in Map page

Use purpose-built starting layouts for exposure, flow, volatility, OI and futures.

Map & workspaces4 min read

Add, replace and remove tools

Build a workspace from the tool picker without losing track of each tool's selection.

Map & workspaces4 min read

Move and resize Map panels

Use the snap grid, corner handles and keyboard controls to arrange your layout.

Map & workspaces4 min read

Organize tab groups and move individual tools

Keep related charts together and detach a tool when it needs its own panel.

Map & workspaces4 min read

Link tools with A–H color groups

Share an underlying, session and compatible selections across related widgets.

Map & workspaces4 min read

Save and duplicate your layouts

Reuse an arrangement and understand save conflicts between browser sessions.

Map & workspaces4 min read

Use symbol, expiry, strike and period controls

Separate the underlying selection from filters and chart aggregation.

Map & workspaces4 min read

Choose what opens when you sign in

Save account defaults and understand browser-local view preferences.

Charts & indicators4 min read

Open an OHLC chart and choose an instrument

Chart observed futures, stocks, indices and exact option contracts with Aether.

Charts & indicators4 min read

Pan, zoom and return to live charts

Change the viewport without changing the underlying observations.

Charts & indicators4 min read

Create and manage chart drawings

Keep annotations associated with the exact instrument they describe.

Charts & indicators4 min read

Add and configure chart indicators

Use the native chooser and retain independent settings for each indicator.

Charts & indicators4 min read

Show a captured-session volume profile

Read POC and value area independently of the visible candle interval.

Charts & indicators4 min read

Put GEX, DEX, VEX and CEX levels on a chart

Choose ranked concentrations, source underlyings and gamma references.

Charts & indicators4 min read

Understand implied SPX and NDX prices

Show labeled off-cash estimates when eligible observations and anchors exist.

Charts & indicators4 min read

Display option levels in futures price coordinates

Map eligible SPX, SPY, NDX or QQQ price axes onto ES, MES, NQ or MNQ.

Gamma & exposure4 min read

Understand modeled dealer exposure

Read GEX, DEX, VEX and CEX without treating them as observed dealer inventory.

Gamma & exposure4 min read

Read Exposure by Strike

Find modeled concentrations within your selected chain.

Gamma & exposure4 min read

Compare Exposure by Expiration

See which dated expirations contribute to the modeled total.

Gamma & exposure4 min read

Read Key Levels and ranked walls

Separate call/put concentrations from gamma reference calculations.

Gamma & exposure4 min read

Use Gamma Curve and zero-gamma crossings

Inspect modeled exposure across hypothetical underlying prices.

Gamma & exposure4 min read

Read the strike-by-expiration Heat Map

Explore exposure, OI, flow and available contract fields in a two-dimensional grid.

Gamma & exposure4 min read

Use Interval Map through the session

Compare exposure by strike across time buckets while preserving missing intervals.

Gamma & exposure4 min read

Read Exposure Forecast

Compare observed prices with modeled levels and a variance-clock range.

Gamma & exposure4 min read

Use 0DTE and overnight Gamma sections

Keep expiration and session choices distinct when focusing on short-dated risk.

Gamma & exposure4 min read

Track Levels / Time

Compare changes in reference levels with the underlying price through a session.

Options flow & screeners5 min read

Filter the Live Options Tape

Inspect classified prints by symbol, size, premium, side and contract details.

Options flow & screeners4 min read

Understand aggressor sides and sentiment

Read bid, ask, midpoint and unknown classifications without assuming intent.

Options flow & screeners4 min read

Read Consolidated Flow, sweeps and blocks

See grouped execution evidence and the legs behind a consolidated row.

Options flow & screeners4 min read

Compare Net Flow and Net Drift

Distinguish per-bucket activity from cumulative premium drift.

Options flow & screeners4 min read

Compare flow at each strike

Use Strike Flow to separate call and put buying, selling, gross and net activity.

Options flow & screeners4 min read

Use Contract Statistics and side statistics

Read premium, contracts, trade counts and put/call ratios consistently.

Options flow & screeners4 min read

Build an Options Screener search

Filter and sort contracts or tickers using server-side results.

Options flow & screeners4 min read

Interpret Unusual Activity

Use unusual-flow presets as a starting point for investigation.

Options flow & screeners4 min read

Use Gainers / Losers and Market Share

Distinguish rankings of activity from the distribution across venues.

Options chain & contracts5 min read

Read the Options Chain

Find calls and puts around each strike for one exact expiration.

Options chain & contracts4 min read

Identify an exact option contract

Keep provider root, expiration, strike and call/put right together.

Options chain & contracts4 min read

Use the contract drawer's quotes and Greeks

Compare actual quote sizes, source timestamps and dated model fields.

Options chain & contracts4 min read

Read exact-contract price history

Switch between observed option bar intervals without using quote mids as trades.

Options chain & contracts4 min read

Create an alert for an exact option

Monitor a supported contract price, quote or statistic from its drawer.

Volatility, surfaces & OI4 min read

Explore the Volatility Surface

Rotate the IV grid and understand the OTM composition and interpolation labels.

Volatility, surfaces & OI4 min read

Explore the Exposure Surface

Use 3D surfaces, bars and heat maps for modeled exposure across strikes and dates.

Volatility, surfaces & OI4 min read

Change surface axes and use the heat-map fallback

Keep surfaces usable with large selections or unavailable WebGL.

Volatility, surfaces & OI4 min read

Compare Volatility Skew

View IV by strike or delta across selected expirations.

Volatility, surfaces & OI4 min read

Read Term Structure

Compare ATM or delta-band IV across expirations and constant maturities.

Volatility, surfaces & OI4 min read

Use IV Rank and Volatility Drift

Separate a historical IV ranking from intraday implied-versus-realized volatility.

Volatility, surfaces & OI4 min read

Read OI by Strike, Expiration and Time

Use dated open-interest snapshots without confusing them with intraday volume.

Volatility, surfaces & OI4 min read

Understand Max Pain and Max Pain / Time

Read a dated OI payout calculation without treating it as a price target.

Futures & order flow4 min read

Select futures products and dated contracts

Keep roots, micros and exact expirations straight in Order Flow.

Futures & order flow4 min read

Choose Order Flow mode, lookback and interval

Use Bubbles, Footprint and Candles without conflating time-window and candle size.

Futures & order flow4 min read

Read the resting-liquidity Depth Map

Separate captured resting orders, BBO and executed-volume evidence.

Futures & order flow4 min read

Read bid × ask footprints

Compare executed selling and buying at each price within a candle.

Futures & order flow4 min read

Read the DOM, Order Book, Volume Profile and Delta columns

Understand which columns describe current resting depth and which describe executions.

Futures & order flow4 min read

Understand execution bubbles and consolidation

Read sustained classified bursts and inspect the executions behind a visual cluster.

Futures & order flow4 min read

Interpret possible absorption and futures signals

Use execution, book and liquidity evidence with the limitations each requires.

Futures & order flow4 min read

Pan, scale, pause and resume Order Flow

Inspect retained captures without losing a clear route back to the live edge.

Futures & order flow4 min read

Adjust adaptive rows and liquidity appearance

Make dense footprints and ladders readable while preserving native captured totals.

Futures & order flow4 min read

Create and save Order Flow templates

Reuse mode, styling, thresholds, lookback and interval as named account records.

History & replay4 min read

Choose a past date or valuation minute

Use dated options views while preserving source and knowledge cutoffs.

History & replay4 min read

Understand retained history limits

Know why a lookback selection cannot guarantee older captured data.

History & replay4 min read

Rebuild missing options flow

Request explicit recovery for eligible partial Net Drift sessions.

History & replay4 min read

Create an isolated market replay

Freeze a bounded retained timeline and inspect it on a separate server clock.

History & replay4 min read

Play, pause, seek and change replay speed

Control a saved replay without changing its frozen source timeline.

History & replay4 min read

Interpret replay coverage and corrected history

Understand final-corrected event time and why later inputs stay hidden until eligible.

Account & security4 min read

Create an account and sign in

Complete verified signup and use the sign-in methods enabled on your account.

Account & security4 min read

Edit your profile and profile picture

Update account details while keeping the verified sign-in email distinct.

Account & security4 min read

Change or reset your password

Use a current password or a single-use email reset link.

Account & security4 min read

Create and remove passkeys

Use device biometrics or PIN with account-owned passkey records.

Account & security4 min read

Check Google sign-in availability

Understand connected Google identity and server configuration states.

Account & security4 min read

Change the application theme and sidebar appearance

Choose among 24 palettes and preview account appearance changes immediately.

Account & security4 min read

Manage preferences, custom metrics and notifications

Set defaults, validate expressions and choose optional email delivery.

Watchlists & alerts4 min read

Add and remove watchlist symbols

Keep up to 100 supported instruments in the right sidebar.

Watchlists & alerts4 min read

Read watchlist quotes, change and buy share

Separate settlement-based change, observed sparklines and classified execution flow.

Watchlists & alerts4 min read

Create a server-side market alert

Save an instrument, field, threshold, session, cooldown and priority.

Watchlists & alerts4 min read

Understand alert conditions, cooldowns and priorities

Choose between a satisfied threshold and an observed crossing.

Watchlists & alerts4 min read

Review alert status, firing history and notices

Find recorded firings and distinguish saved-rule state from input availability.

Watchlists & alerts4 min read

Use unusual-print and overnight alerts

Keep print thresholds, root coverage and session permissions explicit.

Plans & billing4 min read

Choose an Options, Futures or Bundle plan

Match terminal access to the analysis you use and review the current catalog.

Plans & billing5 min read

Start and understand the free trial

Review the displayed trial eligibility, product and remaining time.

Plans & billing4 min read

Change or cancel a subscription

Use the change preview and Stripe portal to understand when access changes.

Plans & billing4 min read

Find invoices and handle payment issues

Use the invoice list and Stripe management flow for payment records.

Plans & billing4 min read

Understand API plans versus terminal access

Keep API Developer and API Pro separate from Options, Futures and Bundle.

API & developers4 min read

Make your first Developer API request

Create a project and key, then inspect account access before market data.

API & developers4 min read

Create, revoke and rotate API keys

Keep project ownership, one-time key display and account-wide limits clear.

API & developers4 min read

Use API Reference and the Request Simulator

Build valid requests from the same endpoint catalog used by the server.

API & developers4 min read

Paginate API results and inspect coverage

Continue until the cursor ends and handle partial filtered scans correctly.

API & developers4 min read

Handle API rate limits, errors and request logs

Use request IDs, retry headers and shared account limits for diagnosis.

API & developers4 min read

Use developer WebSockets and the live console

Connect one installation with the right event stream, key and device identity.

API & developers4 min read

Connect an assistant with MCP

Use the read-only /mcp tools with the same API account permissions.

API & developers4 min read

Create and download Developer API exports

Queue a bounded JSON export and inspect truncation before using its totals.

Support & troubleshooting4 min read

Create a support ticket

Start a private conversation with the details needed to investigate your problem.

Support & troubleshooting4 min read

Format support messages and preserve blank lines

Use paragraphs, emphasis, lists and links in ticket conversations.

Support & troubleshooting4 min read

Attach screenshots and pictures to a ticket

Share visual evidence with enough context to identify the affected view.

Support & troubleshooting4 min read

Follow replies, resolve and reopen a ticket

Keep follow-up information in one conversation and understand escalation.

Support & troubleshooting4 min read

Receive support reply emails

Find the notification and continue the conversation inside OrderMap.

Support & troubleshooting4 min read

Troubleshoot missing, stale or disconnected market data

Check the selection and evidence before refreshing or opening a ticket.

Charts & indicators4 min read

Chart stocks, ETFs and indices

Compare native OHLC charts with Stock Price / Time while respecting each asset's available fields.

Charts & indicators4 min read

Save and apply an account chart theme

Share series colors, scales and chart layout preferences across charts.

Futures & order flow4 min read

Download an Order Flow chart image

Capture the displayed chart and recognize graphics-context export failures.

Account & security4 min read

Validate and save a custom metric

Build expressions from the server's approved metric fields.

Support & troubleshooting4 min read

Troubleshoot saves, conflicts and access restrictions

Distinguish an outdated record from missing entitlements or an unavailable service.

Support & troubleshooting4 min read

Manage tickets in Internal → Tickets

Use the operator queue to reply to customers and update ticket status.